General FAQ

I registered myself at food-stock.de – when will my account be activated

After your registration, your data will be checked by the food-stock administrators and your account enabled within 24 hours.

 

I registered myself incorrect

For instance, you registered yourself as a seller, but you want to buy at food-stock. Just contact us by email or phone and we will delete this account. You may now register yourself again.

I want to change my user data

If you want to change your information, you have to log in first. If you open the “profile” tab, you will see the “edit” button. Some information may only be changed by food-stock-administration. For help, please contact us by email or phone.

I lost my passwo

Your password is not saved by food-stock. If you forget your password, please get in touch with food-stock.

I want to unsubscribe from the special offers by email

To unsubscribe from the special offers, you have to log in first. If you open the "profile" tab, you will see the “edit” button. At the end of the page, you can chose whether to receive these offers or not.